Return Policy for Glass Bangles and Imitation Jewellery
Effective Date: 01/06/2024

At Aadhira Handmade Jewellery (www.varnambyaadhira.com), we are committed to delivering exceptional glass bangles and imitation jewellery crafted with care and attention to detail.

Due to the nature of our products, we have specific return policies as outlined below:

1. Glass Bangles:

• All our glass bangles are non-returnable due to their fragile nature.
• Once an order is placed and confirmed, it cannot be canceled, returned, or exchanged.

2. Imitation Jewellery:

• Our imitation jewellery can be returned if there is any manufacturing defect or damage during transit.
• If you believe there is a defect or damage in your imitation jewellery, please contact us within 24 hours of receiving your order with suitable proof.
• An uncut unboxing video showing all four sides of the unopened package is compulsory.

3. Quality Assurance:

• We take great pride in the quality and craftsmanship of our jewellery.
• If it is determined to be a result of our craftsmanship or an error on our part, we will work to resolve the issue to your satisfaction. This may include offering a refund or providing a replacement.
• Without suitable proof, including the unboxing video of damage, no action will be taken regarding the same.

4. Sizing and Specifications:

• It is essential to carefully review and select the correct sizing and specifications when placing your order.
• We provide detailed product descriptions and sizing information to assist you in making an informed decision.
• We are not responsible for incorrect sizing or specifications provided by the customer at the time of purchase.

Refund Policy:

1. Eligibility for Refund: Refunds will only be issued in the following cases:

• The product is damaged upon arrival.
• The product has manufacturing defects.

Note: The above issues must be clearly shown in the unboxing video, which has to be uncut showing all four sides of the unopened package at the beginning of the video.

2. Requesting a Refund:

• To request a refund, please contact our customer support team at +91-6374865481 within 24 hours of receiving your order.
• Please provide details regarding the issue with the product and any supporting evidence, such as an uncut unboxing video.

3. Non-Refundable Items:

• Certain items are non-refundable, including customized glass bangle sets or glass bangles.

4. Refund Process:

• Once your refund request is received and approved, we will provide instructions for returning the item.
• Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund.
• If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 3 to 5 working days for domestic orders. For international orders, refunds might take 7-10 days, and you will be contacted by our support team if the payment via the original method of payment is not possible.

5. Shipping Costs:

• Shipping costs for returning the item will be the responsibility of the customer.
• Note: The above issues must be clearly shown in the unboxing video, which has to be uncut showing all four sides of the unopened package at the beginning of the video.

Cancellation Policy

Order Cancellation:

Once an order is placed on our website www.varnambyaadhira.com, it cannot be canceled. We have a strict no-cancellation policy to ensure efficient processing and timely delivery of our Products.

Contact Us: If you have any questions or concerns about your order, please don't hesitate to contact us at aadhira.jewellery21@gmail.com or WhatsApp at +91-6374865481 (WhatsApp only). Our customer support team is here to assist you. We will respond to your request within 2-3 business days.

By placing an order with Aadhira Handmade Jewellery (www.varnambyaadhira.com), you acknowledge that you have read and agree to our return and refund policy as outlined above.